Articles
Read the article below or click here to download the PDF → Even before the pandemic disrupted the supply chain and increased the cost of…
Video
Food and beverage companies face complex manufacturing environments with the imperative to control both quality and cost. In this video, IPM’s food and beverage enterprise…
Case Studies
When companies are growing quickly and rapidly innovating, it can be an exciting ride. The ride gets bumpy, however, when the new ideas start to…
Case Studies
Amazon and other online retailers have changed the face of retailing, exposing companies to global complexity, the need to react on a 24/7 timeline, and…
Articles
Enterprise software is a tool, not a silver bullet. While the implementation of enterprise-level technology such as enterprise resource planning (ERP) and customer relationship management…
Articles
Customer experience in a healthcare setting—measured by methods such as the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS)—is a huge driver of performance…
Case Studies
Most businesses use an enterprise resource planning (ERP) system to improve decision making, customer service, and business processes by centralizing information from across the organization.…