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Healthcare

HEALTHCARE IS IN TRANSITION, AND THE NEED TO EXECUTE AGGRESSIVE TRANSFORMATIONAL STRATEGIES AND INITIATIVES WITHOUT DISRUPTING ONGOING OPERATIONS REQUIRES A DIFFERENT APPROACH.

For more than three decades, premier organizations have trusted IPM to help ensure the execution of their strategic portfolios and critically important initiatives. As a recipient of the Malcolm Baldrige National Quality Award (2018) with 90 percent repeat business and a Net Promoter Score in the world-class category, IPM has a reputation that is second to none.

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Engage IPM for:
Transformation strategy execution, including strategy realization, PPM, change management

  • Strategy Realization Office (SRO) / Enterprise Project Management Office (ePMO) / Transformation Management Office (TMO) creation, leadership, and support
  • Change management strategy development and implementation
  • Portfolio development, prioritization, and management
  • Planning and execution competency development
  • Strategic growth initiatives

Execution of critical and complex initiatives, including

  • Business and work process optimization and implementation
  • Merger and acquisition integration
  • Business technology advising and implementation
  • Lab and pathology initiatives
  • New service development and deployment

Our clients

For more than 30 years, IPM has managed thousands of complex strategic initiatives for clients across multiple industries. In the last decade, we’ve managed more than 100 projects for more than 40 Healthcare organizations across the country, including hospitals, healthcare systems, laboratories, and associations.

Results

Transformation strategy execution

  • Established and led a Transformation Management Office to drive implementation of an aggressive three-year strategic plan
  • Led the systemwide strategic PMO for a major health system
  • Conducted a strategic project portfolio evaluation to identify and address critical risks and capacity constraints
  • Guided efforts to evaluate new population health operating models and explore strategic partnerships.
  • Led system-wide strategic PMO for a major health system.
  • Led a program to implement all IT systems in a new, 650,000-square-foot, state-of-the-art hospital (Read case study)
  • Led a merger integration for a functional workstream including driving efforts to define the integrated department and overseeing activities to operate within the new structure
  • Guided planning and implementation of a health system’s immediate care expansion efforts

Execution of critical and complex initiatives

  • Led a program addressing clinical variation across a health system
  • Implemented emergency department operational improvements to increase throughput (Read case study)
  • Led root cause analysis and solution development to resolve customer service issues between a home healthcare provider and health plan
  • Consolidated hospital operations from four to three levels of care to improve patient flow and treatment
  • Led the development and launch of new precision medicine tests and services
  • Led the strategic capacity expansion of a clinical laboratory and transitioned medical group and health plan lab testing to the lab services provider (Read case study)
  • Enabled the successful integration of an imaging center within six weeks
  • Led an EHR system upgrade, including development and implementation of standardized workflow across 32 outpatient centers

Contact us about your project.

Client Testimonial:

“With IPM’s leadership, we were able to identify and prioritize the needed changes and then plan and execute the improvements. The IPM project leaders became a part of our hospital family as they brought a level of communication and departmental coordination that we likely would not have achieved on our own. With their project leadership, we were able to complete the process improvements in about half the time expected. As a result, we are now achieving metric goals in patient throughput many months sooner than we had hoped.”

Medical Director, Hospital

“[The IPM team] was absolutely marvelous. They were quick studies, assimilated quickly, were well organized and astute. I appreciated their style—assertive yet diplomatic, impactful yet seamless. You have given us 100 percent confidence we will succeed as the tool was comprehensive yet simple. I also appreciate not only the work ethic but commitment to excellence. Your follow-up, post-implementation to ensure effectiveness validates your ongoing commitment to your clients’ success. I would highly recommend you, your company, and/or the two individuals we used to anyone interested.”

Joan Magruder, President, Missouri Baptist Medical Center

“When I contacted IPM, our company had gotten into a unique, large project with a client that was more complex and challenging than we had originally anticipated. IPM helped us ‘right the ship’ and make course adjustments. Since their involvement, we have been able to make steady progress. The IPM methodology and approach works well, and they helped develop confidence internally for us as well as externally with our key client, by driving accountability and responsibility. During our engagement, we received support from all levels within IPM—it was not a simple, single-handed effort by one person. My experience with IPM has been very positive and I would recommend this company to anyone who needs project management and guidance to work through complex programs and projects.”

Justin Witkowski, SVP Operations & Client Services (Healthcare Services), Quantros

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