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Healthcare

The healthcare marketplace is in transition, and the need to innovate while managing operations and the bottom line requires new ideas and effective processes to implement them.

IPM brings three decades of professional project management experience and multi-industry best practices to the Healthcare industry. Our project management professionals are Six Sigma, Lean, and Project Management Professional (PMP) certified, and the programs and projects we lead for our clients span the continuum of business operations and patient care.

Engage IPM to lead initiatives for:

  • Strategy execution: implementing the initiatives that transform strategy to sustainable results
  • Process improvement: evaluating business and work flow processes and implementing sustainable improvements
  • Information technology: selecting and implementing business technology
  • Change management: leading initiatives that require significant changes and stakeholder adoption
  • Merger and integration: planning and leading execution of M&A activities
  • Project management office (PMO) development and support: creating, improving, or supporting PMOs
  • Project portfolio management: establishing a structure and process for prioritizing and planning critical initiatives
  • New service and product development: driving the formation and launch of a new entity or service
  • Working through the development and implementation of new innovations in patient care and healthcare administration

Our clients include:

  • ACCESS Community Health Network
  • Adventist Midwest (AMITA Health)
  • Advocate Health Care
  • Alverno Clinical Laboratories
  • Apria Healthcare
  • Henry Ford Health System
  • MaineGeneral Health
  • Marshfield Clinic
  • Missouri Baptist Hospital
  • St. Elizabeth’s Hospital
  • Weill Cornell Medical College

 Results for our clients:

  • Guided program to implement a suite of new clinical workflows and practices at a Chicago hospital. Read case study.
  • Led program responsible for implementing all IT systems in a new, 650,000-square-foot, state-of-the-art hospital. Read case study.
  • Led program to implement Emergency Department (ED) operational improvements, resulting in dramatically improved key metrics. Read case study.
  • Led planning for a strategic capacity expansion of a clinical laboratory. Once resources were in place, transitioned medical group and health plan lab testing to provider. Read case study.
  • Led system-wide strategic PMO for a major health system.
  • Enabled successful integration of an imaging center within six weeks.
  • Led EHR system upgrade, including developing and implementing standardized workflow across 32 outpatient centers.
  • Led root cause analysis and solution development to resolve customer service issues between home healthcare provider and health plan.
  • Coordinated hospital operations consolidation from four to three levels of care to improve patient flow and treatment.
  • Led development and implementation of a program to improve patient prescription compliance.
  • Coordinated formation of an Accountable Care Entity (ACE), enabling a successful readiness review with the state of Illinois.

 

Client Testimonial:

“With IPM’s leadership, we were able to identify and prioritize the needed changes and then plan and execute the improvements. The IPM project leaders became a part of our hospital family as they brought a level of communication and departmental coordination that we likely would not have achieved on our own. With their project leadership, we were able to complete the process improvements in about half the time expected. As a result, we are now achieving metric goals in patient throughput many months sooner than we had hoped.”

Medical Director, Hospital

“[The IPM team] was absolutely marvelous. They were quick studies, assimilated quickly, were well organized and astute. I appreciated their style—assertive yet diplomatic, impactful yet seamless. You have given us 100 percent confidence we will succeed as the tool was comprehensive yet simple. I also appreciate not only the work ethic but commitment to excellence. Your follow-up, post-implementation to ensure effectiveness validates your ongoing commitment to your clients’ success. I would highly recommend you, your company, and/or the two individuals we used to anyone interested.”

Joan Magruder, President, Missouri Baptist Medical Center

“When I contacted IPM, our company had gotten into a unique, large project with a client that was more complex and challenging than we had originally anticipated. IPM helped us ‘right the ship’ and make course adjustments. Since their involvement, we have been able to make steady progress. The IPM methodology and approach works well, and they helped develop confidence internally for us as well as externally with our key client, by driving accountability and responsibility. During our engagement, we received support from all levels within IPM—it was not a simple, single-handed effort by one person. My experience with IPM has been very positive and I would recommend this company to anyone who needs project management and guidance to work through complex programs and projects.”

Justin Witkowski, SVP Operations & Client Services (Healthcare Services), Quantros

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