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Healthcare

The Healthcare industry is in transition. Organizations that can’t execute aggressive transformational strategies and initiatives without disrupting ongoing operations risk extinction.

Accomplishing a transformational strategy can bring better patient experiences and outcomes while overcoming cost, workforce, and operational challenges. Yet transformation requires identification of impactful initiatives, disciplined prioritization, and organizational adaptability. And it is hampered by silos, poor execution, aversion to change, and cultural and structural hurdles.

Well-intentioned but bloated strategic portfolios dilute resources, resulting in prolonged, inefficient execution, frustrated staff, and significant lost opportunity.

Initiatives designed to transform a Healthcare organization require disciplined planning, change management, and program leadership. In fact, multiple executive surveys confirm that the major obstacle to strategy realization is poor and unreliable execution.

Take a different approach

Since 1988, organizations across diverse industries have trusted IPM to help develop, prioritize, and execute their most complex strategic initiatives. We apply our unparalleled expertise in project planning, incorporating a culture assessment and change management, to ensure the success and sustainability of Healthcare organizations’ most critical objectives.

IPM is a recipient of the Malcolm Baldrige Performance Excellence Award (2018) and was recognized for its role model practices in establishing and executing strategy and sustaining a values-based culture. In the last decade, we’ve managed more than 100 projects for more than 40 Healthcare organizations, including hospitals, healthcare systems, medical laboratories, and associations.

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Partner with IPM to address these and other critical needs:

Business Process & Technology Optimization

  • System selection and implementation to support your digital health transformation
    • Our experts led a program to implement all IT systems in a new, 650,000-square-foot, state-of-the-art hospital. (Read the case study.)
  • Data analytics to facilitate data-driven decision-making
    • IPM performed advanced data analytics and developed predictive models to anticipate outcomes and optimize operations.
  • Process assessment and improvement in the business office and clinical settings
    • IPM implemented emergency department operational improvements to increase throughput. (Read the case study.)

Strategic Portfolio & Program Management

  • Establishment of a Strategy Realization Office (SRO) and governance structure
    • IPM built and led a Transformation Management Office to drive implementation of a hospital system’s aggressive three-year strategic plan. (Read the article.)
  • Strategic portfolio prioritization
    • We conducted a strategic project portfolio evaluation to identify and address critical risks and capacity constraints.
  • Resource planning
    • IPM helped a healthcare collaborative address resource constraints by developing prioritization criteria, demand forecasts, and evaluation methods.
  • Leadership of high-ROI programs and projects that enhance patient care, experience, and outcomes
    • An IPM consultant guided efforts to evaluate new population health operating models and explore strategic partnerships.

Culture & Strategy Alignment

  • Culture assessment, profiling, and shaping
    • IPM assessed the culture of a children’s hospital, identified cultural enablers and inhibitors to realizing strategy, and recommended steps to reshape it.
  • Change management to engage and empower your workforce
    • We assessed the change readiness of a system of long-term-care facilities and built a change management plan that leveraged organizational strengths. (Read the article.)

Mergers & Acquisitions

  • Integration management: harmonizing systems, processes, operations, and culture
    • IPM led a merger integration for a functional workstream including defining the integrated department and overseeing activities to operate within the new structure.

Capital Project Management

  • Expansion, relocation, or consolidation planning and implementation
    • IPM led the strategic capacity expansion of a clinical laboratory and transitioned medical group and health plan lab testing to the lab services provider. (Read the case study.)

 

Contact us to learn how we can help accomplish your transformative strategy.

Client Testimonials

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“With IPM’s leadership, we were able to identify and prioritize the needed changes and then plan and execute the improvements. The IPM project leaders became a part of our hospital family as they brought a level of communication and departmental coordination that we likely would not have achieved on our own. With their project leadership, we were able to complete the process improvements in about half the time expected. As a result, we are now achieving metric goals in patient throughput many months sooner than we had hoped.”

Medical Director, Hospital

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“[The IPM team] was absolutely marvelous. They were quick studies, assimilated quickly, were well organized and astute. I appreciated their style—assertive yet diplomatic, impactful yet seamless. You have given us 100 percent confidence we will succeed as the tool was comprehensive yet simple. I also appreciate not only the work ethic but commitment to excellence. Your follow-up, post-implementation to ensure effectiveness validates your ongoing commitment to your clients’ success. I would highly recommend you, your company, and/or the two individuals we used to anyone interested.”

Joan Magruder, President, Missouri Baptist Medical Center

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“When I contacted IPM, our company had gotten into a unique, large project with a client that was more complex and challenging than we had originally anticipated. IPM helped us ‘right the ship’ and make course adjustments. Since their involvement, we have been able to make steady progress. The IPM methodology and approach works well, and they helped develop confidence internally for us as well as externally with our key client, by driving accountability and responsibility. During our engagement, we received support from all levels within IPM—it was not a simple, single-handed effort by one person. My experience with IPM has been very positive and I would recommend this company to anyone who needs project management and guidance to work through complex programs and projects.”

Justin Witkowski, SVP Operations & Client Services (Healthcare Services), Quantros

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