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Business Process and Technology Optimization

AI Strategy and Solutions

Artificial intelligence can transform how your business operates. But without the right direction, data, and execution, it often fails. IPM helps you translate AI investments into scalable solutions with real business impact.

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Overview

Artificial intelligence is helping organizations to make better strategic decisions, accelerate innovation, and streamline operations. Yet so many AI initiatives are stuck in pilot mode. Small pockets of success are hidden or difficult to scale. Insights that AI tools generate are suspect and need verification—especially if they’re built on fragmented or untrustworthy data.

If you think AI should be able to transform the way you operate, but you haven’t quite figured out how to make that happen, you’re not alone. Most companies need to improve margins through producing more and/or saving time and costs, and they want information that helps them make better decisions in volatile market conditions. They hope to throw AI at the problem and let it work its magic. But AI requires strategy, structure, and sound inputs to work at scale.

IPM helps organizations identify ways AI can drive measurable outcomes, then equips people, processes, and technology to achieve them. For example:

  • More effective clinical trial enrollment through data-based targeting
  • Faster approvals from enabling access to past submissions and consistent responses to regulatory agency inquiries
  • More informed, predictive decision-making thanks to greater insights into publicly available and internal data
  • Lower manufacturing equipment downtime with a maintenance troubleshooting agent
  • Better customer experience from automated call center routing and responses
  • Accelerated product innovation testing by failing fast to focus on ideas with promise

Bridging AI strategy and deployment

Our expert consultants can help you achieve the benefits of AI while reducing the risk. Together, we can improve forecasting and decision-making, access historic organizational knowledge, automate repeatable processes, and model improvements, innovations, and scenarios. Importantly, structured guardrails and guidance help prioritize high-potential applications, manage risk, and sustain business impact.

Whether helping to define your approach or implement solutions, in any AI engagement, IPM will:

  • Understand the intended outcomes and how they advance business strategy
  • Assess processes, workflows, and where data lives and how it flows
  • Actively seek ways to streamline, automate, or improve processes to be more efficient, reliable, and consistent
  • Work with your team to select, customize, or develop appropriate AI governance, standards, and applications
  • Drive change management and training to support adoption and sustainability

We align AI opportunities with your business priorities, processes, technology, and data, ensuring solutions are built to scale and deliver value.

How We Can Help You

Define an outcomes-based AI approach

Because few AI initiatives have proven to deliver real, long-term business impact, IPM begins with your company’s operational challenges and growth objectives. We’ll help you identify and prioritize high-impact use cases, then build a roadmap for scalable adoption.

Improve your data foundation and governance

The right data informs the decisions that drive the business. IPM evaluates data quality, accessibility, and integration across your organizations to identify fragmented and inconsistent sources and other gaps preventing trustworthy analysis, modeling, or automation. Governance structures establish and maintain guardrails while enabling innovation.

Design AI applications

Working with your team, we take a process-first approach to selecting, customizing, or designing AI applications. By integrating AI into existing—or improved—systems and decision-making processes and validating early through proofs of concept, IPM helps ensure usability and value.

Operationalize AI solutions

Using our core competence in project execution, IPM works across functional teams to embed AI into business processes and scale solutions across the organization. Optimized operating models and governance provide structure, and staged implementation minimizes disruption through the transition. We can support rationalization efforts, to help ensure you are using your AI tools and investments effectively.

Drive readiness and adoption sustainment

IPM builds change management practices into every AI project. We prepare teams to adopt AI tools in their day-to-day work, whether it’s an enterprise application or a functional utility. Training, clear guidelines, and accountability, balanced with empowerment, provide structure and sustainability.

Count on IPM for AI Strategy and Solutions

AI should do more than automate tasks. It should improve how your business operates and competes. IPM combines process expertise, data enablement, and hands-on execution to ensure AI is embedded where it drives impact, not just layered on top of existing inefficiencies.

For example, at a medical device company, IPM leveraged an Agile approach within product innovation to identify low-risk, high-impact applications where AI could demonstrate clear value, then test and iterate.

We worked alongside the regulatory team at a large pharma company to make global, historical agency questions and answers, housed in multiple RIM systems and other sources, easy to find via a chatbot.

Similarly, IPM developed an AI application that lets maintenance staff at a durable products manufacturer troubleshoot equipment failures and identify solutions quickly, reducing downtime at its plants across the country.

Partner with IPM to achieve better decisions, improved operational efficiency, and scalable, repeatable business impact from AI applications.

Contact

Andrew Hazlett IPM Senior Director

Andrew Hazlett

Senior Director, Business Process & Technology Optimization Services

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Samuel Avichai IPM Principal Consultant

Sam Avichai

Principal Consultant

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Veronica Lindop IPM Principal Consultant

Veronica Lindop

Principal Consultant

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Isaac Prasad IPM Principal Consultant

Isaac Prasad

Principal Consultant

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Let’s talk about how IPM can help you translate AI investments into real business impact.

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