IPM Insights

Integrated Project Management Company applied its Strategy Realization Model for transforming organizations to prioritize and execute its Baldrige pursuit—and used Baldrige feedback to improve the…

Burr Ridge, IL (April 10, 2019) — Integrated Project Management Company, Inc. (IPM), a national business consulting firm that advises and executes on complex and…

Customer experience in a healthcare setting—measured by methods such as the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS)—is a huge driver of performance…

When its new state-of-the-art in-patient facility was being developed, management at a prominent Midwestern community hospital knew they couldn’t rely on existing processes to deliver…

Management at a clinical laboratory system was grappling with a challenge: they wanted to expand their throughput, but needed to do so in a way…

A 205-bed general medical and surgical hospital in a medically underserved community in Chicago was struggling with an underperforming emergency department (ED). Higher-than-normal volume left…

Successful companies are constantly fine-tuning existing products and planning new ones. But even the most ambitious businesses can suffer when critical projects get backed up…

Not all construction problems involve projects that are running behind schedule. Jobs that are beating the clock can be just as disruptive, especially when construction…

While many like to believe otherwise, the changes and challenges occurring in healthcare are neither new nor unique. Most other industries have faced similar “unprecedented” challenges. Beginning…