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Articles

A Strategy Execution Roadmap for Navigating the Baldrige Journey

Integrated Project Management Company applied its Strategy Realization Model for transforming organizations to prioritize and execute its Baldrige pursuit—and used Baldrige feedback to improve the…

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News

IPM Receives 2018 Malcolm Baldrige National Quality Award at Quest for Excellence Conference

Burr Ridge, IL (April 10, 2019) — Integrated Project Management Company, Inc. (IPM), a national business consulting firm that advises and executes on complex and…

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Articles

Want to Enhance Patient Experience? Apply Process Improvement that Cares

Customer experience in a healthcare setting—measured by methods such as the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS)—is a huge driver of performance…

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Case Studies

New High-Tech Hospital Addition Requires Processes to Match

When its new state-of-the-art in-patient facility was being developed, management at a prominent Midwestern community hospital knew they couldn’t rely on existing processes to deliver…

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Case Studies

Successful Expansion Project Helps Laboratory System Gear Up for Growth

Management at a clinical laboratory system was grappling with a challenge: they wanted to expand their throughput, but needed to do so in a way…

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Articles

Six Reasons Why Healthcare Projects Fail

If you’re like most healthcare management professionals, your organization probably has a large portfolio of critical initiatives at various stages of execution—whether those projects involve…

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Case Studies

Good Medicine: Healing a Hospital’s Struggling ED

A 205-bed general medical and surgical hospital in a medically underserved community in Chicago was struggling with an underperforming emergency department (ED). Higher-than-normal volume left…

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Case Studies

Assistance Needed, Stat: Company Specializing in Hospital Communications Gets a Project Portfolio Prescription

Successful companies are constantly fine-tuning existing products and planning new ones. But even the most ambitious businesses can suffer when critical projects get backed up…

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Case Studies

Perfect Timing: Project Management Helps Navigate IT, Construction Plans for New Hospital

Not all construction problems involve projects that are running behind schedule. Jobs that are beating the clock can be just as disruptive, especially when construction…

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Articles

Cars and Healthcare: Competition and Compliance

While many like to believe otherwise, the changes and challenges occurring in healthcare are neither new nor unique. Most other industries have faced similar “unprecedented” challenges. Beginning…

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