Healthcare Project Manager
Job Overview:
The healthcare project manager (hereinafter referred to as project manager) plans, schedules, and controls activities to fulfill identified client objectives applying technical, theoretical, and managerial skills to satisfy project requirements. As a project manager, he/she coordinates and integrates team and individual efforts and builds positive professional relationships with clients and associates. The project manager applies IPM project management best practices and protocols to execute project and programs reliably to IPM’s high performance standards, exceeding client expectations.
Throughout the project management engagement, the project manager may also provide consulting based upon his/her own experience and IPM’s subject matter knowledge. Within IPM’s Healthcare Practice, the project manager works in collaboration with the Operations team and the Healthcare Business Development Team to deliver high value and sustainable solutions to client issues and initiatives.
Primary Responsibilities and Duties:
- Tactical Skills
- Manage projects within the established scope, schedule, and budget while meeting or surpassing IPM standards of quality.
- Estimate resource requirements to complete planned activities.
- Develop and apply Project Plans and Schedules that represent the appropriate level of detail and task interdependency.
- Research appropriate technologies and apply technical knowledge to ensure effective delivery of project requirements.
- Ensure timely follow-up to all commitments (IPM and client-related).
- Strategic Skills
- Define the objective, requirements, and assumptions necessary to structure a project or activity.
- Develop and document high level strategies for achieving specific objectives or activities (hierarchical strategy, process flow, Final Project Summary, etc.).
- Research and prepare project metric information including value statements or measures that explain/promote/justify IPM's involvement.
- Apply foresight and insight to proactively address risk management issues.
- Management Skills
- Facilitate and lead effective meetings.
- Manage change and/or conflict within any project in an effective, timely, and appropriate manner.
- Develop accurate resource planning estimates to effectively manage personal workload and maximize individual productivity and revenue generation.
- Personal Skills
- Lead (coordinate, facilitate, and motivate) the efforts of the individual, team, client, and other resources associated with project activity.
- Continuously enhance personal understanding and application of the science and profession of project management.
- Produce and present clear, concise, and professionally written communications and presentations.
- Professionally communicate verbally with a broad spectrum of audiences, ranging from contract trade laborers to senior level executives.
- Listen to others’ thoughts and opinions intently and without interruption.
- Ensure a professional perception founded in neatness, organization, and maturity.
- Professionalism Skills
- Support project team members and other IPM employees to ensure the success of their projects and realize synergistic benefits. Provide/receive peer and supervisor performance feedback as appropriate.
- Focus to customer service principles in all dealings with clients and coworkers.
- Consistently represent IPM's philosophies and standards (as stated in Our Mission and Beliefs) in interactions with clients, potential clients, co-workers, etc. to portray a positive image and maintain and enhance the Company’s reputation.
- Company Protocol Endorsement
- Ensure compliance to IPM procedures and project management protocol including documentation, Project Plans and Schedules, and Project Files. Identify and implement continuous improvement to our protocols to enhance Company-wide efficiency and effectiveness.
- Ensure compliance to IPM corporate policies and procedures including housekeeping, safety, and appearance. Identify and implement continuous improvement to these protocols to enhance Company-wide efficiency and effectiveness.
- Focus to building healthy, communicative relationships with co-workers, clients, and others.
- Augment IPM's business development activities through networking, developing and maintaining relationships, seeking out potential opportunities, and participating in account development teams.
- Complete activities that promote professional development including Development Plan and Training objectives, involvement in professional organizations, leading internal efforts, etc.
- Support Company established initiatives and Annual Plan requirements.
- Strong interpersonal skills.
- Good general understanding of clinical and non-clinical elements of patient care operations.
- Understanding of and experience applying process improvement methodologies (Lean, Six Sigma, Industrial Engineering studies).
- General knowledge of Regulatory requirements and standards governing patient care facilities.
- Strong analytical capabilities.
- Strong technical aptitude and displayed ability to grasp a general knowledge of multiple disciplines and technologies.
- Displayed potential to grasp, assess, and apply strategic concepts.
- Ability to effectively organize and structure activities.
- Ability to lead and facilitate multiple activities and resources.
- Good general understanding of business and financial principles.
- Professional and effective written and oral communication skills in the English language.
- Demonstrated work ethic, integrity, and professional conduct.
- Bachelor’s Degree in a science or engineering field.
- Master’s Degree in Healthcare Management or equivalent experience (5 – 10 years).
- RN or clinical experience required.
- Extended hours including weekend/holiday work.
- Interstate, intrastate, or international travel.
- Field exposure to various manufacturing, construction, commercial, or institutional environments.
